We worked with a public sector healthcare provider to provide secure and reliable services for critical systems, migrate existing services to a more scalable platform and reduce the time spent on manual and out-of-hours support.
During this project, the client’s in-house staff required infrastructure support to manage AWS resources efficiently, improve system reliability and automate manual processes.
Here’s how TDS helped deliver winning results.
Our brief – and how we helped
Our team worked closely with the client’s Platform Services team to provide a range of infrastructure and automation solutions:
AWS resource provisioning
Used Terraform to provision and manage AWS infrastructure, ensuring secure and efficient resource allocation for various critical projects.
System monitoring
Implemented and maintained monitoring solutions using Datadog to track system health, performance and security in real time.
Automation of manual processes
Automated numerous manual workflows, saving significant time on regular maintenance tasks, including on-call and out-of-hours support.
Service migration
Migrated existing services to a new platform, enhancing scalability, performance and cost-efficiency.
Technologies and tools used
Cloud platform: AWS (Amazon Web Services).
Infrastructure as code: Terraform.
Monitoring and observability: Datadog.
Automation tools: AWS Lambda, Jenkins (for CI/CD automation).
Version control: Git.
Scripting: Python, Bash.
Key project focuses
This project focused on four key areas. We aimed to streamline the client’s cloud infrastructure, while improving their visibility and monitoring capabilities.
We also delivered a greater level of automation, while moving to a new service platform, helping to reduce the client’s use of resources and increase scalability.
AWS infrastructure provisioning
Our consultants provisioned and managed AWS resources using Terraform, streamlining the setup of cloud infrastructure for critical systems across various projects.
System monitoring with Datadog
Set up comprehensive monitoring solutions using Datadog to ensure real-time visibility into system performance and security, allowing proactive identification and resolution of issues.
Automation of on-call and support processes
Automated manual workflows such as system monitoring, health checks and routine maintenance, resulting in significant reductions in manual work hours and on-call support, especially during out-of-office hours.
Service migration
Migrated critical services to a new platform to enhance scalability and deliver better value for money by optimising resource usage and reducing operational costs.
